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The Fine Print

Agreements2

Inspection Agreement

Why are they required? Your purchase and sale contract with the seller gives you the right to inspect their home. Our agreement with you gives us the legal right to do it for you. There’s no sugar-coating it – we all live in a litigious society. The agreement protects us, you, the homeowner, the realtors and protects our ability to do a fair and objective inspection. InterNACHI and the Master Inspector Ceritification Board also have ethics rules requiring the use of an inspection agreement. If you have any questions about our inspection agreements, please don’t hesitate to ask.

Master Inspector Certification Board Code of Ethics

The Master Inspector Certification Board promotes a high standard of professionalism, business ethics and inspection procedures. Certified Master Inspectors® subscribe to the following Code of Ethics in the course of their business:

1. Duty to the Public
The Certified Master Inspector® shall have completed 1,000 fee-paid inspections and/or hours of inspection-related Continuing Education (combined).
The Certified Master Inspector® shall have been in the inspection business for at least three years.
The Certified Master Inspector® will not engage in any practices that could be damaging to the public or that could bring discredit to the home inspection industry.
The Certified Master Inspector® shall be fair, honest, impartial, and act in good faith in dealing with the public.
The Certified Master Inspector® will not discriminate in any business activities on the basis of race, color, religion, sex, national origin, familial status, sexual orientation, or handicap, and shall comply with all federal, state and local laws concerning discrimination.
The Certified Master Inspector® shall be truthful regarding his/her services and qualifications.
The Certified Master Inspector® will have no conflict of interest with the client, nor will the Certified Master Inspector® accept or offer any third-party commissions, rebates, profits or other benefits.
The Certified Master Inspector® will not communicate any information about an inspection to anyone except the client without the client’s prior written consent, except where it may affect the safety of others or violate a rule or statute.
The Certified Master Inspector® shall always act in the interests of the client, unless doing so violates a law or statute.
The Certified Master Inspector® shall use a written contract that specifies the services to be performed, the limitations of services, and fees.
The Certified Master Inspector® shall comply with all government rules and licensing requirements of the jurisdiction where s/he conducts business.
The Certified Master Inspector® shall not perform or offer to perform, for an additional fee, any repairs or associated services to a structure for which the Certified Master Inspector® or Certified Master Inspector’s® company has prepared a home inspection report. This provision shall not include services to components and/or systems which are not included in his/her Standards of Practice.
The Certified Master Inspector® shall submit to periodic criminal background checks and relinquish his/her Certified Master Inspector® professional designation if ever convicted of a violent crime or felony.
2. Duty to the Profession and to Other Certified Master Inspectors®
The Certified Master Inspector® will strive to improve the Inspection Industry by sharing his/her lessons and/or experiences for the benefit of all. This does not preclude the Certified Master Inspector® from copyrighting or marketing his/her expertise to other inspectors or to the public in any manner permitted by law.
The Certified Master Inspector® shall assist in disseminating and publicizing the benefits of hiring Certified Master Inspectors®.
The Certified Master Inspector® will not engage in any act or practice that could be deemed damaging, seditious or destructive to fellow Certified Master Inspectors®.
The Certified Master Inspector® will dress professionally when acting in the capacity of his/her profession.

Privacy Policy

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.

What Information Do We Collect?
When you visit our website, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

1. Personal Information You Choose to Provide
For example, you may need to provide the following information:
• Name
• Email address
• Phone number

In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

2. Web Site Use Information
Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed, managed and designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity to opt-out.

What Are Cookies?
Cookies are a feature of website browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one webpage to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related webpages. This makes it easier for a user to move from webpage to webpage and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users’ browsing activities, in order to constantly improve our website and better serve our customers. This information assists us to design and arrange our webpages in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

How Do We Protect Your Information?
We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Communication Opt Out
If you wish to opt out of receiving offers directly from Gate City Home Inspections, you can contact our customer service at info@gatecityinspection.com. We can be reached by phone at 603-508-9458.

Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy. Contact information is disclosed to outside companies to provide you with ancillary services you order, such as water testing. We require these outside parties to protect your personal information with a similar privacy policy.

What about Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Websites Linked to Our Web Site?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein.

No Guarantee
Despite our best efforts, no online communication is completely secure. We cannot guarantee the security of your information.

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